Your Questions Answered

Why has the 2020/21 season been cancelled?

The National Ballet of Canada made the difficult decision to cancel the remaining 2020/21 season due to ongoing uncertainty around the COVID-19 pandemic. The recent second wave in Ontario means it is unlikely that restrictions around large gatherings will be lifted anytime soon. In addition, while rehearsals for our dancers have resumed, the planning around implementing this safely for our full-scale productions is extremely complex. The safety of our audiences and artists remains, as always, our foremost priority.

What happens with my subscription?

All Subscribers have received an email detailing their options. To make things as simple as possible, we have held your remaining subscription funds to be used towards the 2021/22 season. If you are happy with this, you do not need to do anything. We will contact you after the new season is announced in the spring, to confirm your subscription package and your remaining balance. 

If you do not wish to keep your subscription funds on account, you have two options. You can support the National Ballet by donating back the value of your tickets and receive a 2020 charitable tax receipt in the full amount or a partial amount, or you can receive a full refund.

We are here to answer any questions you have. Please contact our Audience and Donor Services Department at 416 345 9595 or by email at

I have voucher(s) from the 2019/20 or 2020/21 season. What are my options?

For your ease and convenience, we have added the value of your voucher(s) along with the value of any tickets you hold for the 2020/21 season, to your account. You can apply these funds to your 2021/22 subscription or to tickets for the season, however if you do not wish to take advantage of this, please let us know. You can contact our Audience and Donor Services Department at 416 345 9595 or by email at

I am a Premium or Thursday Afternoon Subscriber, what will happen to my seats for 2021/22?

Your current seats are secured for the 2020/21 season. If you renewed your Premium or Thursday Afternoon subscription for 2020/21, please be assured that you will have the same seats for 2021/22. If you had requested a change for your 2020/21 seats and/or package, we will do our best to accommodate your request for you 2021/22 renewal.

If you are a 2019/20 Subscriber and chose not to renew this year, we have made every effort to hold your seat(s) and we will be in touch when the new season is announced.

I am a Swan Lake single ticket holder. What will happen to my tickets?

We are very disappointed to have to further postpone the world premiere of Swan Lake, directed and staged by Artistic Director Karen Kain. However, we are very pleased that this spectacular production will be presented during the 2021/22 season. Performance dates will be announced in spring 2021.

All Swan Lake ticket holders have been emailed with details of their options. Tickets will be held on account for the 2021/22 world premiere. As soon as dates are confirmed, you will be able to select a new performance date before the general public. You can also choose to donate the value of your tickets for a 2020 charitable tax receipt or receive a full refund.

What performances will be part of the 2021/22 season?

The full 2021/22 season will be announced in spring 2021 but we are very pleased that the season will include the long-awaited world premiere of Swan Lake, staged and directed by Artistic Director Karen Kain. More information on this production >

Will you present any digital or socially-distanced live performances during 2020/21?

Yes! We launched our virtual season with Expansive Dances, the premiere of three stunning dance films of works created by our three Choreographic Associates Robert Binet, Guillaume Côté and Alysa Pires. Watch here >

The virtual season will continue with Spotlight Series, a curated series of digital presentations of both new and existing work. Find out more >

We were thrilled to partner with Harbourfront Centre to present socially-distanced performances of The Dreamers Ever Leave You by Robert Binet. Unfortunately, these performances had to be postponed due to new restrictions imposed by the Ontario government. We will return when it safe to so. Find out more >

How can I help the company through this difficult time?

During this especially challenging time with the loss of performance revenues, The National Ballet of Canada needs support more than ever. In addition to keeping your performance tickets on account, or donating back their value, consider making a donation to the Together for Ballet fundraising campaign. Your donation will help keep our artists active and healthy by maintaining their training; assist us in commissioning and performing new works in this changed environment; and help us share our work digitally to keep you and others in the community connected.

To donate or for more information >