Box Office
& Theatre

Weather Policy

If travelling to the theatre in inclement weather, please allow plenty of extra time and check the TTC for delays and updates. 

The National Ballet of Canada regrets that tickets not used due to inclement weather, traffic delays or TTC closures cannot be refunded or exchanged.

For an up-to-date list of transit delays, please visit

Questions? Our Audience and Donor Services Department will be pleased to assist you. Call 416 345 9595 or toll free at 1 866 345 9595 or email us at