Premium Subscriber Rush
All Premium subscribers have the exclusive benefit of purchasing two
additional tickets per production per subscriber account at 50% off the
regular price (to a minimum of $28) during the National Ballet’s main
season performances. Tickets are available online and by phone (service
charges apply) or in person at the Box Office as of 11:00 am one day
prior to any performance. This offer is subject to availability and
seating restrictions apply. Excludes The Nutcracker and the Gala.
Tax Receipt
If you cannot attend one of the performances, why not treat a friend
to the ballet? If that’s not possible, The National Ballet of Canada (as
a charitable organization) can issue a tax receipt to the purchaser.
The actual tickets (photocopies not valid) must be returned to Audience
and Donor Services a minimum of 48 hours before the performance date on
the ticket. Tax receipts are issued only on subscription tickets for the
value on each ticket; can only be issued on original tickets; and can
only be issued to the account holder.
New! Tax receipts can be issued by email.
Lost or Damaged Tickets
Lost or damaged tickets can be replaced in person at the Box Office
or by phone. Please note that tickets are printed on heat-sensitive
paper; any contact with higher temperatures will cause the ticket to
darken or turn black.
Accessible Seating
Accessible seating in the Four Seasons Centre is located on all
levels excluding Ring 5. Accessible seating must be purchased a minimum
of 48 hours prior to performance, based on availability.
Patrons’ Council, Friends’ Corps and Celia Franca Society members
Donors are identified on the lower left hand side of each
subscription ticket or the centre of each eTicket. Simply show your
ticket to gain entry to your donor lounge. Please note: Donor status is
accurate at the time of ticket printing.
Important Policy Information
Purchaser is responsible for checking the date and time. Tickets are
non-refundable and cannot be exchanged on or after the performance. All
performances proceed as scheduled despite weather conditions and
transportation delays. Unused tickets cannot be refunded or exchanged.
Programme and artists are subject to change without notice.
In the interest of all patrons, latecomers will not be seated until
intermission. Patrons who wish to leave during a performance will not be
allowed to re-enter the theatre until the intermission.
management reserves the right to refund the purchase price and refuse
admission. Tickets obtained from unauthorized sources may not be
honoured.
Cameras and recording equipment are prohibited inside the auditorium.
Please turn off all mobile devices and silence watches. Please be
considerate of those in the audience who may have allergies to perfumed
fragrances.
A child is considered 15 and under and must be accompanied by an
adult ticket holder. Please note that ballet performances are not
suitable for most children under 5. Babes in arms will not be admitted.
Public On-Sale Date for all Single Ticket Performances
Monday, September 26, 2011
Need to exchange your tickets?
How
Phone
Tickets may be exchanged up to 24 hours before the original performance
date. When calling in your ticket exchange, please have the new date and
time along with your ticket number (located on the right side of your
ticket). We will assign a new seat location with you on the phone.
Please call us at 416 (1 866) 345 9595.
eTicket
Receive your exchange tickets by email. Ask us how when completing your exchange.
In person
Tickets may be exchanged up to 24 hours before the original performance
date at the Box Office, located at the Four Seasons Centre, 145 Queen
Street West. Due to volume at the Box Office, we cannot exchange tickets
for any performance one hour prior to show time.
Subscriber Early Exchange and Single Ticket On-Sale Dates
Subscribers can exchange existing tickets and buy additional single tickets (Main Season and The Nutcracker) as of Monday, September 12, 2012.
Cost
Premium Subscribers are welcome to exchange tickets for another subscription performance throughout the season free of charge
once per production. All subsequent exchanges are subject to a service
charge of $6.00 per ticket. If you wish to upgrade, the difference per
ticket will be charged at the time of exchange.
Choice Subscribers are welcome to exchange tickets subject to a $6.00
per ticket service charge. If you wish to upgrade, the difference per
ticket will be charged at the time of exchange. Please include valid
credit card information when submitting your request.
A Note to Choice Thursday, Premium Saturday Matinee and DanceBreak Subscribers. Any
Senior/Student/Child or DanceBreak subscriber on a Thursday or Saturday Matinee who
wishes to exchange to another matinee will not incur an upgrade charge.
Any exchange into an evening performance is subject to upgrade charges
as the discount price does not apply.
Flex Subscribers may only exchange tickets for another performance of
the same production. For example, Cinderella tickets may only be
exchanged for another performance of Cinderella. Flex pack ticket
exchanges are subject to a $6.00 per ticket service charge.
All performances take place at the Four Seasons Centre for the Performing Arts, 145 Queen Street West, Toronto, ON.