Premium Subscriber Rush
All Premium subscribers have the exclusive benefit of purchasing two additional tickets per production per subscriber account at 50% off the regular price (to a minimum of $30) during the National Ballet’s main season performances. Tickets are available online and by phone (service charges apply) or in person at the Box Office as of 11:00 am one day prior to any performance. This offer is subject to availability and seating restrictions apply. Excludes The Nutcracker and the Gala.
If you cannot attend one of the performances, why not treat a friend to the ballet? If that’s not possible, The National Ballet of Canada (as a charitable organization) can issue a tax receipt to the purchaser. The actual tickets (photocopies not valid) must be returned to Audience and Donor Services a minimum of 48 hours before the performance date on the ticket. Tax receipts are issued only on subscription tickets for the value on each ticket; can only be issued on original tickets; and can only be issued to the account holder.
New! Tax receipts can be issued by email.
Lost or Damaged Tickets
Lost or damaged tickets can be replaced in person at the Box Office or by phone. Please note that tickets are printed on heat-sensitive paper; any contact with higher temperatures will cause the ticket to darken or turn black.
Accessible seating in the Four Seasons Centre is available at all price ranges and is located on all levels excluding Ring 5. Accessible seating must be purchased by phone or in person a minimum of 48 hours prior to performance, based on availability.
Patrons’ Council, Friends’ Corps and Celia Franca Society members
Donors are identified on the lower left hand side of each subscription ticket or the centre of each eTicket. Simply show your ticket to gain entry to your donor lounge. Please note: Donor status is accurate at the time of ticket printing.
Important Policy Information
Purchaser is responsible for checking the date and time. Tickets are non-refundable and cannot be exchanged on or after the performance. All performances proceed as scheduled despite weather conditions and transportation delays. Unused tickets cannot be refunded or exchanged. Programme and artists are subject to change without notice.
In the interest of all patrons, latecomers will not be seated until intermission. Patrons who wish to leave during a performance will not be allowed to re-enter the theatre until the intermission.
Management reserves the right to refund the purchase price and refuse admission. Tickets obtained from unauthorized sources may not be honoured.
Cameras and recording equipment are prohibited inside the auditorium. Please turn off all mobile devices and silence watches. Please be considerate of those in the audience who may have allergies to perfumed fragrances.
A child is considered 15 and under and must be accompanied by an adult ticket holder. Please note that ballet performances are not suitable for most children under 5. Babes in arms will not be admitted.
Santa Claus Parade/Cavalcade of Lights/St. Patrick's Day Parade
We recommend you take the TTC on Sunday, November 18, Saturday, November 24, and Sunday, March 17 as access to the area surrounding the Four Seasons Centre for the Performing Arts will be limited. Please check our website for up-to-date traffic alerts.
Public On-Sale Date for all Single Ticket Performances
Monday, September 24, 2012
Need to exchange your tickets?
All subscription tickets may be exchanged, subject to availability. The entire package cannot be exchanged into one production; subscription tickets cannot be exchanged for The Nutcracker or the Gala.
Tickets may be exchanged up to 24 hours before the original performance date. When calling in your ticket exchange, please have the new date and time along with your ticket number (located on the right side of your ticket). We will assign a new seat location with you on the phone. Please call us at 416 (1 866) 345 9595.
Receive your exchange tickets by email. Ask us how when completing your exchange.
Tickets may be exchanged up to 24 hours before the original performance date at the Box Office, located at the Four Seasons Centre, 145 Queen Street West. Due to volume at the Box Office, we cannot exchange tickets for any performance one hour prior to show time.
Subscriber Early Exchange and Single Ticket On-Sale Dates
Subscribers can exchange existing tickets and buy additional single tickets (Main Season and The Nutcracker) as of Tuesday, September 04, 2012.
Premium Subscribers are welcome to exchange tickets for another subscription performance throughout the season free of charge once per production. All subsequent exchanges are subject to a service charge of $6.00 per ticket. If you wish to upgrade, the difference per ticket will be charged at the time of exchange.
Choice and Thursday Afternoon Subscribers are welcome to exchange tickets subject to a $6.00 per ticket service charge. If you wish to upgrade, the difference per ticket will be charged at the time of exchange.
A Note to Choice Thursday and Premium Saturday Matinee Subscribers. Any Senior/Student/Child subscriber on a Thursday or Saturday Matinee who wishes to exchange to another matinee will not incur an upgrade charge. Any exchange into an evening performance is subject to upgrade charges as the discount price does not apply.
A Note to Friday Night 40% off Choice Subscribers. Exchanges are subject to upgrade charges and a $6.00 per ticket service charge as the discount price does not apply.
Flex Subscribers may only exchange tickets for another performance of the same production. For example, Romeo and Juliet tickets may only be exchanged for another performance of Romeo and Juliet. Flex Subscription ticket exchanges are subject to a $6.00 per ticket service charge.
All performances take place at the Four Seasons Centre for the Performing Arts, 145 Queen Street West, Toronto, ON.