Plan Your Visit

Underground parking is available at the Four Seasons Centre for approximately 200 vehicles. The entrance is located on York Street, south of Queen Street West.

Additional parking is located just steps away at the GREEN P lot under Nathan Phillips Square. For more information on this and other lots in the vicinity, visit GreenP.com.

The designated drop-off area is located on the east side of University Avenue between Queen and Richmond Streets.

TTC
Four Seasons Centre is directly accessible from Osgoode Subway station on the Yonge-University-Spadina line. The Queen streetcar stops outside the building at the corner of University Avenue. Visit ttc.ca for more information.

GO Transit
From Union Station, it's a 10-minute walk to the theatre, heading north along York Street to Queen Street West and west to University Avenue. Alternatively, you can take the subway from Union to Osgoode Station. Visit GoTransit.com for more information.

When picking up tickets at the Box Office, you will be asked to provide photo ID and the credit card of purchase to receive your tickets. Please ensure you arrive in plenty of time to collect your tickets prior to the start of the performance.

• If you have provided us with your email address, you will receive a performance reminder two days before your performance date. This will include important information about the performance, as well as traffic alerts if there are road or TTC closures.
• You will also receive Hope’s Insights, an email from Artistic Director Hope Muir providing an in-depth look at the ballet or programme you are attending.
• If you haven’t already, sign up now for Ballet News to be the first to receive all the latest news and videos, including special offers, casting and dancer news!

Please note, the box office at the Four Seasons Centre for the Performing Arts is open during The National Ballet of Canada’s performance season, two hours prior to the performance start time. Our phone lines remain open for all your ticketing needs and tickets can be purchased online anytime at your convenience.

Call Centre
Monday: 11:00 am to 5:00 pm
Tuesday: 11:00 am to 5:00 pm
Wednesday: 11:00 am to 5:00 pm
Thursday: 11:00 am to 5:00 pm
Friday: 11:00 am to 5:00 pm
Saturday: 11:00 am to 7:30 pm
Sunday: 11:00 am to 2:00 pm

Box Office
Monday: Closed
Tuesday: Closed
Wednesday: Closed
Thursday: Closed
Friday: Closed
Saturday: 5:30 pm to 8:00 pm
Sunday: 12:00 pm to 2:30 pm

Gift Certificates are available in any denomination. Call (1 866) 416 345 9595.

A limited number of Rush tickets are available for up to 50% at 11:00 am on the day of the performance for select performances. Rush tickets are limited to two per person and can be purchased online with the promo code RUSH, over the phone at (1 866) 345 9595 or in person at the Four Seasons Centre Box Office, 145 Queen Street West. Excludes The Nutcracker and the Gala.

Standing room tickets are $12 and go on sale at 11:00 am on the day of the performance. NEW this year! Standing room tickets can now be purchased online with the promo code STAND, or over the phone at (1 866) 345 9595.  Subject to availability and limited to 2 per person.  Tickets must be collected in person at the box office counter, open 2 hours before the performance. Excludes the Gala.

Tips for Standing Room ticketholders:

• Please wear comfortable shoes and be prepared to stand for the duration of the performance
• In consideration of other audience members, please stand as close to the railing as possible and avoid excessive movement during the performance
• Not recommended for children
• Portable sitting devices and sitting on the railings is not permitted
• Each of the locations have a hook and a leaning rail, we recommend patrons be a minimum of 5’ height to view the performance clearly
• Please note, the Four Seasons Centre is not responsible for lost or stolen items

If you are 35 and under, you can get a break on ballet tickets. With DanceBreak you get access to great seats for $45. Sign up and we will let you know when DanceBreak tickets go on sale so you don’t miss out.

About DanceBreak

Toronto Arts Workers can access $45 Rush Tickets at 11am the day of the performance, subject to availability, with promo code ARTSWORKERRUSH (excluding The Nutcracker and Gala). Tickets must be picked up in person at the box office, open 2 hours before the performance.

Please bring proof of employment, such as a staff I.D. card or pay stub. Pay stubs must be accompanied with photo I.D.

• The National Ballet of Canada is committed to honouring its performance schedule, all performances proceed as scheduled despite weather conditions and traffic delays
• If travelling to the theatre in inclement weather, please allow plenty of extra time and check the TTC for delays and updates
• The National Ballet regrets that tickets not used due to inclement weather, traffic delays or TTC closures cannot be refunded or exchanged
• For an up-to-date list of transit delays, please visit ttc.ca

All sales are final. There are no refunds. Exchanges can be made up to 24 hours prior to a performance at a cost of $10 per ticket (exchanges are free for Subscribers).

Tickets may be exchanged up to 24 hours before the original performance date. All subscription tickets may be exchanged, subject to availability. Please note, the entire package cannot be exchanged into one production.

How to Exchange Your Tickets:
Contact Audience and Donor Services at 416 (1 866) 345 9595 and provide your order number (located on the right side of your ticket).

Ticket Exchange Fees:
Subscribers are welcome to exchange tickets throughout the season free of charge. Single ticket buyers can exchange their tickets, subject to a $10 per ticket exchange fee. Requests must be received 24 hours prior to the performance. Requests to upgrade to a different price zone will be charged at the time of the exchange. Requests to upgrade to a different price zone will be charged at the time of the exchange.

Thursday and Premium Saturday Matinee Subscribers:
Any Thursday Matinee or Premium Saturday Matinee Child/Student/Senior Subscriber who would like to exchange to another matinee will not incur an upgrade charge. Requests to exchange tickets to an evening performance or a different price zone will be charged at the time of the exchange.

Glorious Classics and Visionary Creations Weekday Subscribers:
Any Weekday Glorious Classics or Visionary Creations Subscriber who would like to exchange to another weekday performance or weekend matinee will not incur an upgrade charge. Requests to upgrade to a Friday or Saturday evening performance or a different price zone will be charged at the time of the exchange

If you cannot attend your performance or exchange to an alternate date, you can donate back your tickets and get a tax receipt in the full amount. We are happy to issue a tax receipt for any value over $20.00. Contact Audience and Donor Services at 416 (1 866) 345 9595.

The National Ballet of Canada is committed to providing a barrier-free environment for all persons including patrons/customers, employees, contractors, job applicants, volunteers, suppliers, and any visitors who may enter our premises, access our information, or use our services.

About Accessibility Standards

Ticket prices are all inclusive and include a $2.00 Creative Capital Fund fee, 13% HST, $4.00 surcharge to the Four Seasons Centre and a $0.25 digital fee. To request a detailed receipt, please contact Audience and Donor Services at (1 866) 416 345 9595 or by email at info@national.ballet.ca.

We welcome children who are old enough to enjoy The National Ballet of Canada's performances but recognize that some of our productions may not be enjoyable for young children. A child is considered aged two to 13, however we recommend that ballet performances are not suitable for most children under five. All patrons, including children, must have a ticket to enter the theatre; children must be seated beside the accompanying adult.

• A child must be able to sit quietly and not disrupt the performance and other patrons.
• We encourage questions with regards to the suitability of a performance prior to purchasing a ticket for a child. Our Audience and Donor Services staff would be happy to advise you. Please call us at 416 (1 866) 345 9595 or email info@national.ballet.ca
• Babes in arms, or children under two years of age will not be admitted to performances.

For the sake of our dancers and other audience members, latecomers will not be seated until a suitable break in the performance, so please be sure to give yourself enough time to get to the theatre.

The National Ballet of Canada is the only official seller of National Ballet tickets and we do not authorize the selling of our tickets through third party vendors.

For all The National Ballet of Canada performances, the only official website for tickets is national.ballet.ca. Customers will never be directed to another website to purchase tickets.

If you purchase at any other vendor, your tickets may be counterfeit. The National Ballet of Canada is not responsible for tickets purchased through any other means than our website or box office.

How to Spot Illegitimate Tickets:

• Prices posted are higher than those found on national.ballet.ca
• Prices posted are in US dollars
• You are being charged a service fee on top of the ticket price. National Ballet ticket prices are all inclusive.
• Rows are listed without seat numbers
• Colour scheme, name and/or design changes when you click on what appears to be a link from national.ballet.ca
• Individuals or businesses offering tickets on eBay, Kijiji, Craigslist or other sales sites
• The ticket you receive does not show the price on the ticket face or shows a price other than what you paid
• The ticket you receive is in black and white

Protect Yourself

• Only buy directly from national.ballet.ca
• In search engines be wary of the listings marked AD. These are paid listings and could be third party sellers. Make sure you only click on national.ballet.ca
• If the performance you would like to purchase does not have any available seats on national.ballet.ca, call the box office to discuss your options. We are here to help.
• Don`t leave buying tickets to the last minute. You get the best seats at the best price if you buy early!

Explore a carefully curated selection of  National Ballet merchandise and delightful ballet-themed items. There’s something special for everyone to take home and cherish and 100% of proceeds from every purchase you make directly supports the creation of new productions for the National Ballet.

Out of respect to our artists and other audience members, re-entry to the auditorium during the performance is not permitted. Please remain in your seat until the intermission or the end of the performance. If you must leave the auditorium during the performance, you can watch the performance on the TV screen in the Richard Bradshaw Auditorium and return to your seat after the intermission.

For the safety of our artists and the enjoyment of your fellow patrons, photography and video during the performance is prohibited. However, you are welcome to take photographs of the curtain call.

The Four Seasons Centre is a scent-free venue. In consideration of patrons with allergies and/or multiple chemical sensitivities, we urge you to refrain from using scented personal products when attending our performances.

A house doctor is present at all performances. Please contact an usher if this service is needed.